GRIEVANCE REDRESSAL POLICY
EXCELABRIDGE Academy of BFSI is committed to addressing student, customer and website-user grievances fairly.
Types of Grievances
- Admission
- Course services
- Fees/payment
- Refund
- Training
- Student support
- Placement assistance
- Website services
- Privacy/data concerns
How to Submit a Grievance
Email: support@excelabridge.in
Phone: +91 80188 09091
Address: Bhubaneswar, Odisha
Information to Include
Full name, registered mobile number, email address, enrollment/application ID, program name, transaction date, supporting documents and grievance description.
Acknowledgement and Resolution
We will make reasonable efforts to acknowledge complaints within 3 working days and communicate an appropriate response after review.
Escalation
Grievance Officer / Nodal Contact: Bhanumati Behera
Email: support@excelabridge.in
